I design the systems behind complex digital products—aligning research, product strategy, and operational realities into scalable experiences and decision frameworks. My focus is enterprise platforms, AI, and data workflows, and internal ecosystems where usability, governance, and cross-functional alignment are critical to success.
|
eBay is an American multinational e-commerce company that caters to a diverse user base, offering retail sales through an online marketplace and websites in 190 markets worldwide.
At eBay, I led research, product strategy, and UX direction for the Cloud Data Technology team, focusing on internal cloud and data platforms and AI-enabled workflows used across highly technical teams. The work focused on turning fragmented, complex systems into coherent self-service experiences—clarifying ambiguous problem spaces, aligning cross-functional stakeholders, and translating research into prioritization and roadmap decisions. |
A force multiplier for several CRMs, SupportLogic AI products unlock insight from unstructured data in customer interaction and share actionable recommendations to improve customer experience.
|
Fast-growing, forward-thinking, industry-changing-on-a-global-scale company. World leader in return logistics solutions for top retailers. Online auctions for B2B liquidation, returns, and overstock inventory.
|
